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User Support


There are multiple forms of support available to users. Details of each can be found below. Please choose the option that best meets your needs.

Knowledge Base

The knowledege base provides detailed documentation, how-tos, and FAQs for dashboard users.

User Forum

The user forum is designed for admin and dashboard user as a place to ask questions, make suggestions, report bugs, and interat with other user.

Email Support

Email: [email protected]

Please contact the email address above with any questions or concerns. We will do our best to respond within 24 hours.

Live office hours

Scheduling link to request time:

The Rise Nutrition team provides the following live support via zoom: Tech support (Kristan) Product support (Jesse) Nutrition support (Kara)

Urgent phone support

For any urgent matters, please contact our team via the numbers and times below.

7 days: Mon- Sun 3am - 12pm ET : Kristan (Whatsapp +44 7397 967140) 7 days 12pm - 1am ET : Jesse (Whatsapp +1 508 838 0270)